Shipping Policy

All product is shipped from Lebanon, TN via Fed Ex Ground, F.O.B. our facility. Freight charges are determined at time of delivery.

Returns Policy

Claims must be made within 5 days upon receipt of shipment. Please inspect goods upon receipt. Credits will be given on individual items that are damaged. Replacements will only be sent if an entire case pack is damaged.

Please email our DesignWorks Ink Customer Service team to initiate a return. We’re happy to help! In your message, please include your store’s name, order or PO number, pictures, and any other information you’d like to add.